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Отчёты Canosa
#77670: "Canosa not loading on mobile app"
О чём этот отчёт?
Что произошло? Пожалуйста, выберите из нижеследующего
По какой-то причине мне был недоступен интерфейс игры
Подробное описание
• Что было изображено на экране, когда вас заблокировало? (Пустой экран? Часть игрового стола? Сообщение об ошибке?)
The loading screen for Canosa would appear, and then black out causing the homescreen app to freeze. No other games were affected.• Какой обозреватель вы используете?
Homescreen App on iOS 16.1.2
История отчёта
16 дек 2022 15:38 •
junibegood • Разработчики запросили дополнительную информацию для воспроизведения этой ошибки:
17 дек 2022 12:53 • Thanks for your report.
I don't own any Apple device, so I'm not able to reproduce the issue, fixing it might be difficult, unfortunately.
I believe "Homescreen App" is the app you use to launch other apps (including your browser), but not the browser itself. If I'm right, your actual browser is probably Safari, which is the default browser on Apple products.
Safari is known to cause issues with Canosa that don't exist on other browsers (see this one for example : boardgamearena.com/bug?id=67854), and to be quite problematic with some recent web features in general. Any chance you can install Chrome of Firefox and give it a try ?
I don't own any Apple device, so I'm not able to reproduce the issue, fixing it might be difficult, unfortunately.
I believe "Homescreen App" is the app you use to launch other apps (including your browser), but not the browser itself. If I'm right, your actual browser is probably Safari, which is the default browser on Apple products.
Safari is known to cause issues with Canosa that don't exist on other browsers (see this one for example : boardgamearena.com/bug?id=67854), and to be quite problematic with some recent web features in general. Any chance you can install Chrome of Firefox and give it a try ?
juliagulia915 • Разработчики запросили дополнительную информацию для воспроизведения этой ошибки:
16 фев 2023 9:41 • Same issue on iOS 16.3 Chrome browser. Game takes a while to load, then displays black screen. Or sometimes shows the board briefly before turning black. No other games affected.
juliagulia915 • Разработчики запросили дополнительную информацию для воспроизведения этой ошибки:
16 фев 2023 9:42 • FYI - table 347248274
junibegood • Ошибка подтверждена разработчиками:
19 мар 2023 17:35 • I was able to try the game on a friend's iPhone 12, with Safari.
The loading screen showed, then went black (not entirely, it looked like a semi-transparent black layer was applied upon it). The progress bar never filled and the game never loaded.
This happened twice, and at the third attempt, the game loaded and could be played normally. Beyond that, the game could also be quit and reloaded normally, the issue never appeared again.
This is similar (but yet clearly different) from what you both experienced. I believe one file (at least) is giving iOS trouble. Once it's loaded once and put in cache, everything is fine.
My guess is on the images, because I didn't see any kind of program error and because I'm using webp image format, which is cool because it's very lightweight, but was created by Google. It wouldn't be a big surprise if Apple didn't put much effort into supporting it...
I'll see if I can find more info about this.
The loading screen showed, then went black (not entirely, it looked like a semi-transparent black layer was applied upon it). The progress bar never filled and the game never loaded.
This happened twice, and at the third attempt, the game loaded and could be played normally. Beyond that, the game could also be quit and reloaded normally, the issue never appeared again.
This is similar (but yet clearly different) from what you both experienced. I believe one file (at least) is giving iOS trouble. Once it's loaded once and put in cache, everything is fine.
My guess is on the images, because I didn't see any kind of program error and because I'm using webp image format, which is cool because it's very lightweight, but was created by Google. It wouldn't be a big surprise if Apple didn't put much effort into supporting it...
I'll see if I can find more info about this.
BigAwesomeApe • Ошибка подтверждена разработчиками:
8 окт 2023 20:13 • Game will not load on iPhone 13 pro running iOS 17.0.3
Добавить что-нибудь к этому отчёту
Пожалуйста, укажите всё, что вам кажется значительным для воспроизведения этой ошибки или понимания вашего предложения:
- Другой номер игрового стола / номер хода
- Помогло ли решить проблему нажатие F5?
- Случилась ли проблема несколько раз? Постоянно? От случая к случаю?
- Если у вас есть снимок экрана с этой ошибкой (хорошая привычка), вы можете воспользоваться Imgur.com, чтобы загрузить его и вставить сюда ссылку.